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Cancellation & Refund Policy

Transparent, zero-hassle 14-day money-back guarantee on all SuperBiller subscriptions.

Effective Date: 1 January 2026
Processing Window: 5 - 7 Business Days

At **SuperBiller**, customer satisfaction is our highest priority. We want you to experience full confidence when choosing our billing and accounting software.

1. 14-Day Money-Back Guarantee All paid subscription upgrades (Pro Growth, Business Pro & Enterprise plans) include an unconditional **14-day money-back guarantee** from the date of initial payment. Your trial period is protected by this 100% full refund policy.

2. How to Request a Refund If SuperBiller does not meet your business workflow needs: 1. Email our billing desk at **support@superbiller.in** with your registered phone number & invoice number. 2. Or WhatsApp our support line at **+91 740041 7400**. 3. Your refund will be credited back to your original payment method (UPI / Credit Card / Net Banking) within **3–5 business days**.

3. Subscription Cancellations You may cancel your recurring plan anytime from the billing settings. Once cancelled, your paid features will remain active until the end of the current billing cycle without auto-renewal.

How to Claim Your Refund

Simply send an email to support@superbiller.in with your registered phone number and payment transaction ID. Our accounts team will review and reverse the payment back to your source account (UPI / NetBanking / Card) without asking any mandatory questions.